Instituto Bernabeu organises patient care workshops based on emotional management for its health and care assistants professionals

The emotional care team at Instituto Bernabeu runs a series of workshops for the group’s 9 clinics health and care assistant professionals team. Each course, given by Instituto Bernabeu psychologists Natalia Romera and Lucía Lara, aims to promote training, from an emotional point of view, aimed at members of our team dedicated to direct patient care in their treatment.

The workshops, focused on psychoeducation, address the emotional impact of patients with infertility problems and provide participants with resources that improve assertive and empathic communication and tools to help understanding the different emotional states that each person goes through, especially when facing infertility treatment.

Emotional regulation and self-care have also been taken into account, teaching these professionals different techniques so that they can manage their own emotions and take care of themselves.

The aim of these training sessions is “to update our professional skills and to be able to recognise and know how to offer the best care according to the emotional burden with which patients may arrive at the clinic and the different states that can be experienced on an emotional level, depending on the treatment phases,” explains psychologist Natalia Romera.

“These ongoing training courses for our team are a clear example of our commitment to quality care and our efforts to ensure that our professionals continue to offer patients the best possible care, also from an emotional point of view,” said Romera, who pointed out that “for Instituto Bernabeu the patient is always at the centre and, therefore, it is important to work in a transversal manner to continue to maintain the excellent level of care that characterises us”.