Opinions, testimonies and experiences

We’re writing this email to thank the Instituto Bernabeu

Our daughter was born a month ago and, this happened thanks to your work.

We were advised by our gynaecologist, more than a co-worker, to whom I will be ever thankful for all his advice, care, protection and affection which he has always treated me. Thank you for helping me bring… to life.

We would like to thank Dr Bernabeu who attended us in person last year and dedicated his time to explain all options available to us. Thank you always Dr Bernabeu. 

Dr Moliner, thanks for your great professionalism, we could feel your love for your work and enthusiasm. Thanks from the bottom of our hearts! 

Dr Sellers for giving us peace of mind with each ultrasound. 

To the rest of the team, admission, administration, laboratory, Research; to all who, although we do not know in person, we also thank them for their work.

Dear María,

I would like to thank both you and Dr Luque.

Even if you’re far away, you’re always there for us and open to answering all our questions.

I’m very grateful for that. We’ll be in touch soon.

Thank you.

Hello,

I am a former patient. I haven’t been in direct contact since Prof Bernabeu undertook a transfer on 10/2011.

That transfer resulted in a beautiful little girl who is now 7 years old and in the words of her school headmaster ‘outstanding in every way’!

I may never know how much is ‘nature v nurture’ but she is very talented in sports and creative arts and loves nature – she excels in everything she does.

She has a desire to learn other languages and loves the time we spend in Southern France, Spain and Portugal – and she observes that people there, especially babies and little people look like her ! In fact she has been mistaken for a local at times ! She is a very beautiful human being that wouldn’t be here but for your expertise and work.

From the bottom of our hearts we thank you

Dear Ms. Wilde,

We would like to thank the team at IB for their support, for their assistance, for always getting in touch so quickly and for having been so welcoming and friendly.

I would like to wish you all the very best.

Kind regards

Hi Silvia

Just wanted to let you know we are off to the hospital today to have our baby!!!!

We just wanted to say a huge thank you for all your care, help and support through our IVF journey. You and everyone there at Instituto Bernabeu and Wessex have been awesome every step. 

How very lucky we are to be at this point, actually having a baby, it’s simply magical! Now just the small matter of giving birth……

Kindest regards and thanks

Dear Silvia,

We hope you’re all doing well back there in Spain.

I just wanted to let you know that our baby has been born. The time came, at long last. We’re all doing very well. What a wonderful miracle and what a very happy time for us.

We really don’t know how to thank both you and the team for everything you have done to help us. We will be eternally grateful for your help, support and expert care. I still can’t believe how lucky we are.

We’re a family now and our dreams have come true. We love our new life and every day brings new and exciting adventures.

Please pass on our thanks to everyone.

Kind regards,

Dear Anna Lucia,

We would like to continue at Instituto Bernabeu because, for the last few months, despite being a rather special and unusual case, we have been treated very professionally and kindly by all the staff and in particular by Dr Cirillo. This is something which is hard to come across in other clinics, particularly in Italy.

Thank you very much in advance. Kind regards.

We would like to thank you once again for the wonderful treatment we received. Thanks to you, we can celebrate our twins’ 9^th birthdays and we are incredibly happy that we found you.

Dear A.,

We are doing well and our hearts are bursting with joy.

Thank you for everything you have done for us. We will be eternally grateful for your professionalism and, above all, for your affection. 

Dear Isabelle Wilde,

Thank you very much for the welcome you gave us and for your excellent support whilst we were at your clinic.

Even my mother told me that the way she was treated made her feel incredibly ‘spoilt’. She goes on to say that the treatment that Instituto Bernabeu patients are given is more like what you’d expect from a hotel than a clinic.

I would like to thank you all at the Instituto Bernabeu’s clinic in Madrid for the warm welcoming!

Moreover, I must admit I am much impressed by the one hundred percent commitment and professionalism of everyone of the team at the clinic. 

Now, with the support and the considerable expertise of all of you, I am absolutely sure that I have a real chance to fulfil my dream to have a baby.

Our experience was 5 star and stress-free! You have all been very kind and obliging. It was a pleasure to be at Instituto Bernabeu and back in Alicante.

Thank you very much once again for everything.

We would like to thank you once again for the part you have played in our happiness. We hold the memory of our experience at Instituto Bernabeu very close to our hearts and, sometime in the future, we will gladly tell our daughter that she came into the world in neither the most common nor the easiest of ways. But it was also a beautiful experience.

All the very best.

Dear Ana,

At last, our dream has come true and we really couldn’t be happier.

It is all down to your help and we will be eternally grateful to you for it.

Congratulations on your work throughout the process, not only from a professional point of view (and you are undoubtedly the very best), but also from a personal one.

It was incredibly important to us to choose a clinic that showed empathy and had a friendly atmosphere. We wanted a clinic with the human touch, not just one with professional objectives. What can I say about all of you? I can only think of positive things to say. Dr Romero, who performed the transfer, gets a 10 out of 10 for patience. It was not an easy job and she tried again and again until it worked.

I really don’t know how to express all my feelings towards you, Ana, in words. You are an outstanding professional who always responds to e-mails and takes an interest in everything. You are a wonderful person with a huge heart and endless patience. I can assure you that I would think the same even if I were unhappy with the clinic (which I am not).

I hope to see you again shortly, Ana, when we try for a little brother or sister. I also hope we can continue to count on your work. You truly are wonderful.

Instituto Bernabeu, thank you for everything and thank you for changing our lives.

Warmest wishes from the bottom of my heart.

Dear A.,

The journey since we began treatment at Instituto Bernabeu has been a long one. I would like to thank you for your marvellous care and attention. I would also like to thank everybody for the care and service we were given at the clinic.

Now we need to take some time to think our next steps through.

I would like to wish you all the very best.

Kind regards,

We are very sad that transfer of the third frozen embryo did not turn out as expected. However, we are very grateful for the two wonderful daughters that we have.

I would like to take this opportunity to thank you and Dr Castillo very much for helping us to become parents. We feel incredibly lucky to have had fertility treatment at Instituto Bernabeu and will always be grateful for the donated eggs we received.

We would also like to say that we are incredibly happy with all the staff at Instituto Bernabeu. Both the nurses and administrative personnel were very kind and friendly.

Please pass on our best wishes to Dr Castillo.

Kind regards,

We’re so happy!!

I’m so happy to be sending you good news to tell you that everything is going well. I also want to thank you very, very much once again. None of this would have been possible without you. 

Thank you, thank you, thank you!!

Thank you, IB Madrid and Dr Llaneza, for once again helping me to make my dream of becoming a mother come true. I also want to thank you for how kind you have always been to me.

Warm wishes.

My husband and I would like to share the amazing news that our daughter was born on the 14^th – my due date! We still can’t believe that we’re parents and it is partly thanks to all of you at Instituto Bernabeu. Many, many thanks for helping us to make our dream come true and giving us this tiny miracle!!

We’d like to wish you all the very best and send hugs and kisses to the entire team at Instituto Bernabeu.

Best wishes

Many thanks, everyone, for this achievement.

Many thanks to Instituto Bernabeu for everything! Many thanks to the doctors, nurses, embryologists, Ana, the reception staff and, above all, Lucía and Dr Romero! God bless you!